Hotel Shangri-La Kota Kinabalu, Kota Kinabalu
About the Hotel
Hotel Shangri-La was established in 1976 and has undergone several refurbishments to maintain its status as a preferred accommodation choice in Kota Kinabalu. The hotel offers 120 rooms with modern amenities and is known for its central location in the business district. It is a short 20-minute walk from Jesselton Point Jetty, which provides access to Tunku Abdul Rahman Marine Park. Safety features include smoke detectors, a first aid kit, and a security system.
Location
The hotel is centrally located, making it accessible to entertainment spots, shopping complexes, and local markets. Guests can easily reach Gaya Street Sunday Market and other attractions within walking distance. Kota Kinabalu International Airport is approximately 10 km away.
Rooms
The hotel features 120 air-conditioned rooms equipped with minibars and LCD televisions. Each room includes a private bathroom with complimentary toiletries and hair dryers. Certain rooms come with seating areas for added comfort. Deluxe King City View and Hill View rooms offer vibrant views of Kota Kinabalu and the surrounding hills.
Eat & Drink
Tivoli Café and Bar serves a variety of Asian and Western fusion dishes along with refreshing drinks. Guests can enjoy meals at this in-house restaurant, which is open all day. The establishment caters to diverse culinary preferences, including local favorites.
Leisure & Business
Hotel Shangri-La provides convenient amenities including complimentary wireless Internet access, a business center, and a ballroom. The 24-hour front desk offers luggage storage, tour/ticket assistance, and laundry services. The property is smoke-free and features a lounge area for relaxation.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
Guest Parking
- Electric kettle
Services
- Room service
- Laundry
- Dry cleaning
Dining
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
Spa & Leisure
- Jacuzzi
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel transports you back in time with its classic charm and well-functioning amenities, although some room features show signs of age. The attentive maid service adds a comforting touch, balancing out the dated feel. The friendly and professional service makes up for minor inconveniences like additional charges for airport transfers.
The hotel is centrally located, offering convenience with nearby dining options and essential amenities. The rooms, while comfortable and suitable for business travelers, may be affected by noise from the construction site and generator during the day. The service is friendly and helpful, though lacking some knowledge of local services. Guests can enjoy the convenience of nearby 24-hour restaurants and halal options.
The hotel rooms are soundproof, spacious, and well-equipped, though there was a minor issue with the air conditioning. The service was friendly and accommodating. The location is convenient with plenty of dining options nearby, but there may be safety concerns in the area at night. The dining experience was enjoyable overall. The hotel offers decent facilities for guests.
The hotel rooms were spacious, clean, and comfortable, making it easy to access nearby shopping complexes. Despite some noise from an outdoor event, the overall experience was positive. The service was exceptional, with staff going above and beyond to assist guests. The location was convenient for various activities, although some noise disturbances were noted. Dining options were excellent, with a great breakfast offering. The hotel facilities were well-maintained and added to a pleasant stay.
The hotel offers spacious and clean rooms that kids would love, however, the air-con thermostat malfunctioned and some toiletries were missing. The service was attentive, particularly the young staff, and the location was strategic being close to the city center and within walking distance to key attractions. The dining experience had potential for improvement but was satisfactory for a family. Overall, a decent choice with some room for enhancements.
I had a pleasant stay at the hotel. The rooms were very clean and comfortable, and the friendly staff made me feel at ease. However, the issue with soundproofing was a bit of a downside. The location was perfect, allowing easy access to nearby attractions, although parking during peak seasons could be a challenge.
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