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Hotel Shangri-La Kota Kinabalu, Kota Kinabalu
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Key details
About the Hotel
75, Bandaran Berjaya,
Kota Kinabalu,
Malaysia,
88819,
Sabah
Hotel Shangri-La Kota Kinabalu was established in 1976 and has undergone several refurbishments to maintain its status as a preferred hotel in the city. It offers comfortable accommodation in the heart of the business district. The hotel is conveniently located within walking distance of popular shopping areas and dining options. Guests can enjoy scenic views of Kota Kinabalu and the nearby Tunku Abdul Rahman Marine Park.
Location
Situated centrally, Hotel Shangri-La benefits from easy access to entertainment spots, major shopping complexes, and local markets such as Gaya Street Sunday Market. It is a mere 20-minute walk from Jesselton Point Jetty, which provides boat rides to Tunku Abdul Rahman Marine Park. Kota Kinabalu International Airport is located about 6 miles away, with additional local transportation options easily accessible.
Rooms
Hotel Shangri-La features 120 well-appointed rooms, including a junior suite. Each room is equipped with modern amenities such as air conditioning, cable TV, and complimentary wireless Internet access. Private bathrooms include shower/tub combinations, free toiletries, hair dryers, and ironing facilities. Certain rooms provide additional comforts like seating areas and premium views of the city or hills.
Eat & Drink
The on-site restaurant, Tivoli Café and Bar, serves a variety of Asian and Western fusion dishes. Guests can enjoy all-day dining options along with refreshing drinks at the bar/lounge. The menu features local favorites and beverages suitable for all palates, ensuring a satisfying dining experience.
Leisure & Business
The hotel offers a range of facilities catering to both leisure and business travelers. Guests can utilize a 24-hour front desk, business center, and laundry services. The property also includes a meeting room that accommodates up to 100 persons, making it suitable for seminars, meetings, and social events.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Thoughtful Gesture!
The staff went above and beyond by packing my breakfast to take for my early flight, making my departure smooth and stress-free.view full review
Well-Maintained Charm
Despite being an older hotel, the facilities were impeccably maintained, ensuring a delightful stay.view full review
Delicious Breakfast!
The breakfast offered a wide array of cultural dishes, making it a delightful culinary experience every morning.view full review
Cozy and Spacious!
The room was surprisingly spacious and cozy, providing a perfect retreat after a long day of exploring.view full review
General
Non-smoking rooms
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Baggage storage
Elevator
Smoke detectors
Fire extinguishers
Guest Parking
Electric kettle
Services
Room service
Laundry
Dry cleaning
Dining
Restaurant
Bar/ Lounge area
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Spa & Leisure
Jacuzzi
Room features
Free Wi-Fi in rooms
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
75, Bandaran Berjaya,
Kota Kinabalu,
Malaysia,
88819,
Sabah
Map view
75, Bandaran Berjaya,
Kota Kinabalu,
Malaysia,
88819,
Sabah
City landmarks
Jalan Bukit Bendera
Signal Hill Observatory Platform
4300 ft
Tower
Atkinson Clock Tower
2300 ft
Shopping Area
Warisan Square
3100 ft
Museums
Sabah State Museum & Heritage Village
1.5
mi
Market
Gaya Street Sunday Market
2800 ft
Mall
Central Market
3800 ft
Jalan Bukit Upper Bendera Likas
Kota Kinabalu Wetland Centre
1.4
mi
Mall
Oceanus Waterfront Mall
4900 ft
Jalan Gaya
Sunday Market
3100 ft
Jalan Tun Fuad Stephen
I Love KK
4200 ft
Square
Marlin Statue
4100 ft
Mosque
Sabah State Mosque
1.3
mi
Shopping Area
Centre Point
2300 ft
Central road of Kota Kinabalu
Kota Kinabalu City Mosque
3800 ft
Lorong Bank 3
Pillars of Sabah
4000 ft
Mall
Suria Mall
1.0
mi
Mall
IMAGO Shopping Mall
1.3
mi
Shopping Area
Kota Kinabalu City Waterfront
2300 ft
Market
Pasar Malam Sinsuran
3000 ft
Parks
Weston Wetland Park
2500 ft
Jalan Bukit Bendera
Signal Hill Observatory Tower
4300 ft
Mall
Suria Sabah
1.0
mi
Jalan Tunku Abdul Rahman
Cultural Heritage Building
2100 ft
Parks
City Park
4200 ft
Harbor
Jesselton Point
386.3
mi
Nearby
Island
Mamutik Island
1700 ft
100 km north of Kota Kinabalu
Desa Dairy Farm
2000 ft
5 kilometres away from the KK City Centre
Menara Tun Mustapha
2000 ft
Dinawan Island
2000 ft
Restaurants
Sri Latha Curry House
600 ft
Bandar Berjaya No. 28 Jalan Berjaya
Tamaha Cafe
1000 ft
12
Kungfu Ramen
1300 ft
Jalan Laiman Diki
Tan Yu Sea Food Restaurant
2400 ft
Lot 62 Block G
O'Manuk
2100 ft
Asia city
New Rahmat Restoran
2000 ft
Jalan Tugu
McDonald's
2000 ft
Lot 9 Lower Ground Floor Centrepoint Mall Jalan Centrepoint
Kedai Makan Islamic Restaurant
3000 ft
Lot. 1-01-S41
Crepe Express
3000 ft
Basement
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
spacious rooms
friendly service
safety concerns
delivery issues
7.8/10
Very good
Rooms
7.8
Location
8.2
Service
8.2
Dining
7.5
Guest reviews
7.8/10
based on 6 review
8.2
8.2/10based on 1792 review
Shaun
United Kingdom,
May
2024
7.6/10
The hotel transports you back in time with its classic charm and well-functioning amenities, although some room features show signs of age. The attentive maid service adds a comforting touch, balancing out the dated feel. The friendly and professional service makes up for minor inconveniences like additional charges for airport transfers.
Rooms
7.0
The rooms, while not modern, are well-maintained and functional, offering a cozy retreat after a day of exploration. The limited power sockets and noise from outside are slight drawbacks.
Service
8.0
The service provided by the staff is warm and professional, with a sympathetic ear always ready to listen to guests' concerns. However, additional fees for services like airport transfers may catch you by surprise.
Location
9.0
The hotel's location is a gem, centrally positioned for easy access to Kota Kinabalu's hotspots, shopping, and dining venues. The proximity to the bus station and helpful front desk staff enhance the overall convenience.
Dining
7.0
The dining experience offers a decent selection of tasty dishes, but occasional missed deliveries can leave you hungry. However, the spread is generally good, complementing your stay.
Facilities
7.0
The hotel offers essential facilities, though not extravagant, ensuring a comfortable stay with all necessary amenities available.
Kevin
United Kingdom,
May
2024
7.6/10
The hotel is centrally located, offering convenience with nearby dining options and essential amenities. The rooms, while comfortable and suitable for business travelers, may be affected by noise from the construction site and generator during the day. The service is friendly and helpful, though lacking some knowledge of local services. Guests can enjoy the convenience of nearby 24-hour restaurants and halal options.
Rooms
7.0
The room was comfortable and spacious with amenities geared towards business travelers; however, noise from the construction site and generator during the day may be disruptive.
Service
8.0
The staff was very nice and friendly, providing good service, but they could benefit from more knowledge about local services.
Location
9.0
The hotel's central location offers accessibility to the town center and nearby conveniences like restaurants and 24-hour dining options, ideal for travelers looking for halal choices.
Dining
7.0
Facilities
7.0
The hotel provides basic facilities to ensure a comfortable stay, though additional amenities could enhance the overall experience.
Philip
United Kingdom,
October
2023
7.4/10
The hotel rooms are soundproof, spacious, and well-equipped, though there was a minor issue with the air conditioning. The service was friendly and accommodating. The location is convenient with plenty of dining options nearby, but there may be safety concerns in the area at night. The dining experience was enjoyable overall. The hotel offers decent facilities for guests.
Rooms
8.0
My room was not only spacious but also very well equipped for a 3-star hotel. I had a peaceful night with no disturbance or noise from the opposite side facing the hill.
Service
7.0
The service staff were very friendly and more than met our expectations. However, there was one staff member who was a bit full of herself and rude.
Location
7.0
The hotel's location is great, with easy access to the city and plenty of dining options around the property. However, there are some dark alleys nearby that may not be suitable for families with kids, especially at night.
Dining
8.0
The dining experience, especially the variety of delicious dishes, was good overall. Unfortunately, there was a delivery issue that left us climbing Mt Kinabalu on an empty stomach.
Facilities
7.0
The hotel offers satisfactory facilities for guests to enjoy during their stay.
spacious rooms
safety concerns
William
United Kingdom,
September
2023
8.2/10
The hotel rooms were spacious, clean, and comfortable, making it easy to access nearby shopping complexes. Despite some noise from an outdoor event, the overall experience was positive. The service was exceptional, with staff going above and beyond to assist guests. The location was convenient for various activities, although some noise disturbances were noted. Dining options were excellent, with a great breakfast offering. The hotel facilities were well-maintained and added to a pleasant stay.
Rooms
8.0
The rooms were spacious, very clean, and comfortable despite some noise from an outdoor event.
Service
9.0
The staff was incredibly friendly and helpful, offering assistance beyond expectations.
Location
7.0
The hotel's location was convenient for accessing shopping complexes and transportation, although some noise disturbances were observed.
Dining
9.0
The dining experience was excellent, especially the breakfast options.
Facilities
8.0
The hotel facilities were well-maintained and added to the overall positive experience.
Ray
United Kingdom,
July
2023
7.8/10
The hotel offers spacious and clean rooms that kids would love, however, the air-con thermostat malfunctioned and some toiletries were missing. The service was attentive, particularly the young staff, and the location was strategic being close to the city center and within walking distance to key attractions. The dining experience had potential for improvement but was satisfactory for a family. Overall, a decent choice with some room for enhancements.
Rooms
8.0
The room for three of us was big enough and very clean, perfect for families.
Service
9.0
The staff, especially the young team members, were attentive and accommodating, ensuring a pleasant stay.
Location
8.0
The hotel's location is quite strategic, near the city center and within walking distance to key attractions.
Dining
7.0
The dining options were decent for a family stay, although there is scope for more variety in the future.
Facilities
7.0
The facilities provided decent amenities for a comfortable stay.
Daisy
United Kingdom,
May
2023
8.2/10
I had a pleasant stay at the hotel. The rooms were very clean and comfortable, and the friendly staff made me feel at ease. However, the issue with soundproofing was a bit of a downside. The location was perfect, allowing easy access to nearby attractions, although parking during peak seasons could be a challenge.
Rooms
9.0
The room was very clean and comfortable, even with an extra bed for the third person.
Service
8.0
The staff, especially in dining, were very friendly and helpful.
Location
9.0
The hotel's location was ideal, within walking distance to the night market and Filipino market, with convenient access to transportation.
Dining
7.0
The dining experience was surprisingly good, although it could benefit from more variety.
Facilities
8.0
Facilities were sufficient for a comfortable stay.
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